Rewards Program Terms and Conditions

Effective September 1, 2022

 

As a member of The Sam Exponential’s Rewards Program, you are subject to The Sam Exponential’s Terms of Use and The Sam Exponential’s Privacy Policy, as well as the following additional Terms & Conditions (“Terms”) for The Sam Exponential’s Rewards Program (“Program”) offered by The Sam Exponential, LLC (“The Sam Exponential”):

Eligibility

In order to participate in the Program, you will need to have an account on TheSamExponential.com. Please note that we may determine in our sole discretion whether you are eligible to participate in the Program. You agree to provide accurate and complete information, and it is your responsibility to ensure that your registered email address with The Sam Exponential is correct and up to date.

Earning Points (“Points”)

When you participate in the Program, you may have the opportunity to earn Points from certain actions on The Sam Exponential website. The number of Points you can earn and any other additional requirements or terms will be described in connection with each offer. Please read these additional terms carefully before deciding whether or not you would like to participate. For example, an offer may have limitations like the maximum number of uses of the offer, the minimum amount you must spend for a purchase in order to start earning Points, the maximum Points or cash value allowed for earning or redemption, or specific exclusions of certain products.

You cannot earn Points for purchasing products or services offered by The Sam Exponential through third-party vendors or websites.

Once you earn Points, your Points will be pending until they are available for redemption, and this timeframe will vary by transaction because some events/actions need The Sam Exponential staff to complete the last step(s). We maintain the right to review the accrual of Points and determine in our sole discretion whether certain actions meet the qualifications for Points.

Users do not acquire property rights in pending or accrued Points. Points cannot be exchanged for cash. Points in the Program may not be bartered or sold, including in the event of death. Points are transferable and the transfer must be initiated from the account with the points to be transferred. The Sam Exponential cannot perform transfers on anyone’s behalf, reverse transfers or recover Points lost from deleted accounts.

You are solely responsible for any and all tax liability resulting from your participation in the Program, accruing or redeeming Points or from any other benefits or bonuses you receive from the Program.

Limited, Beta and Other Special Offers

Some Program opportunities and benefits may be available on a temporary or trial basis, or subject to additional or different terms. For example, we may temporarily offer the ability to accrue extra Points for a limited time or to users who meet certain qualifications (such as referring other users), or additional rewards options for redeeming Points. The limitations and terms that apply to these special offers (“Special Offer Terms”) will be clearly spelled out in our descriptions of those offers. If there are conflicts between these Terms and the Special Offer Terms, the Special Offer Terms will govern. We reserve the right to modify or terminate special offers at any time, with or without notice.

Redeeming Points

Points are redeemable at checkout if they cover the entire cost of your cart plus any applicable tax.

Points are redeemable in the Rewards store for physical items.

  • Pay applicable shipping and handling if you want it shipped immediately; Points cannot cover shipping and handling.
    • Qualify for free shipping* with the following threshold and shipping schedule:

    • If your item(s) fill 90% of the box, they will be mailed to you at the end of the calendar month in which you redeem the item(s) if the item(s) are redeemed before the 27th of that month or at the end of the next calendar month if redeemed on or after the 27th of that month.
    • If the box is not 90% full, it will ship at the end of the month in which it does reach the required capacity or at the end of 3 calendar months, whichever happens sooner.

* If shipped to any location in the contiguous states of the United States. You’ll be asked to pay the shipping fee if shipped anywhere else.

We may deduct Points that have accrued in your account, including in cases where we cannot verify or do not have a record of your purchase or disqualify your purchase. In addition, we may deduct Points from your account if we determine in our sole discretion that there has been fraudulent activity associated with your account or a breach of these Terms. You give The Sam Exponential permission to review your account in order to verify qualifying purchases under our Program.

If you believe there may be a mistake with the Points in your account, you have 30 days from the date of issue to submit a claim.

Points Expiration

Points do not expire.

To the maximum extent permitted by applicable law, if your account becomes inactive and is permanently deactivated, any Points that have not been redeemed will be unrecoverable. If you have logged into your account in the prior 12 months, your account will be considered active. The Sam Exponential may also decide that other actions qualify as “active” in its sole discretion.

To the maximum extent permitted by applicable law, we may modify our Points expiration rules and policies for any Points in the Program from time to time, and if your Points expire pursuant to such then-current rules or policies, we may remove such Points from your account, without any compensation or further obligation to you regarding the expired Points.

Termination, Suspension, Closure

We may disqualify you from the Program and/or suspend or terminate your account (with or without notice) according to the Terms of Use or if we find or suspect that you are interfering with the Program, engaging in any conduct that is detrimental or unfair to us or The Sam Exponential’s partners, or acting in violation of these Terms or other rules or policies shown on our website. This includes:

1. Violating applicable law,
2. Abusing the Program,
3. Trying to circumvent any of these Terms,
4. Submitting false information or conducting other fraudulent activity, and
5. Creating multiple accounts.

We reserve the right to disqualify from the Program anyone who has been terminated or suspended for misconduct from any other The Sam Exponential Services, or from a promotion or program of any of our affiliates.

If we suspend or terminate your account or disqualify you from the Program, unredeemed Points may be forfeited.

If you decide to close your account while you still have unredeemed or pending Points, any unredeemed or pending Points will be forfeited.

Program and Terms Changes

To the maximum extent permitted by law, The Sam Exponential reserves the right to amend, suspend, change or terminate the Program in whole or in part, including special offers at any time with or without notice, provided that The Sam Exponential will allow at least six months for you to redeem any accrued Points.

Additional Disclaimers

THE SAM EXPONENTIAL MAKES NO REPRESENTATIONS ABOUT THE ACCURACY OF ANY INFORMATION DISPLAYED IN ANY GRAPHICAL INTERFACE MADE AVAILABLE BY THE SAM EXPONENTIAL IN CONNECTION WITH THE PROGRAM.